This policy describes how ERMG handles personal information collected through www.ermg.co.uk. ERMG is registered with the Information Commissioner’s Office and takes your privacy very seriously. Information will be used in accordance with the Data Protection Act 1998.
1. Your consent
Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.
2. How do we collect personal information about you and how is it used?
- You may provide personal information when communicating with us.
- You may use our services and give your name and e-mail address to make a comment about our services or website.
- If you enter a competition or promotion we will ask your name, address and e-mail address.
- We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using “cookies”.
- It may be that some of the personal information you give us (for example, about your health and age) is sensitive personal data within the meaning of the Data Protection Act 1998. Such information (“sensitive information”) will only be disclosed with your express consent.
- It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.
- We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.
- We may use personal information collected about you to let you know about functions on our website or changes to our terms and conditions of use.
3. Traffic data
We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.
4. Disclosure policy
We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.
5. How do we protect your information?
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.
6. What are cookies and how do we deal with them?
A cookie is a piece of information that is stored on your computer’s hard drive. It is normally sent by a web server to you and enables the server to collect information back from your site visit.
7. How to contact us
If you have any questions or concerns about this policy, please call us on 0131 311 4700 or email to firstname.lastname@example.org
This site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. What is a Cookie?
A cookie is a message given to a web browser by a Web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.